*Postage Starting at $4.05
Shipping
Policy
- We ship with UPS or USPS.
- All orders
are processed and shipped from Eagan Minnesota within 2 business
days of cleared payment.
- Shipping
charges and available options are calculated after you enter your
shipping and billing information. You will be able to view all
available shipping options and charges for your order during
checkout.
Domestic
Shipping Options
- USPS
Priority Airmail - Continental US only. (Guaranteed 2-5
business days depending on location) Includes insurance and a
tracking number.
- USPS
First Class Airmail - Continental US only. (Guaranteed 3-8
business days depending on location) Includes insurance and a
tracking number.
- UPS
Ground Shipping -
Continental US
only, No PO Boxes. (Guaranteed 3-9 business days depending on
location) Includes insurance and a tracking number. Select
residential or business.
- UPS
2nd Day Air-
Continental US
only, No PO Boxes. (Guaranteed 2 business days) Includes insurance
and a tracking number. Select residential or business.
- UPS
Next Day Air-
Continental US only, No PO Boxes. (Guaranteed next business day)
Includes insurance and a tracking number. Select residential or
business.
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International Shipping
-
Canada Orders - USPS Airmail or UPS
Standard
-
International Orders - USPS Airmail
- IMPORTANT- Gorilla Scales is not
responsible for any customs duty and/or taxes imposed on
international shipments
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Warranty
and Return Policies
- Please
consult the Troubleshooting Guide and check your scales Manual
before retuning your scale.
- All of the
digital scales we carry are covered by a manufactures warranty.
- We will only
accept returns for scales that are damaged in shipping.
- For those who
decide the scale they ordered does not fit their needs, we will
accept returns minus a 20% restocking fee and shipping charges.
- Scales
returned for this reason must be returned in exactly the same
condition as they were received.
- All
accessories and paperwork must be included and there must be no
damage to the packaging.
- If we receive
a scale for return with damage to the box, missing items, or signs
of use, we will charge a 30% to 50% restocking fee at our sole
discretion.
- We must be
notified of all returns within 7 days of delivery.
- All return
shipments must be postmarked within 10 days of delivery.
- Any problems
encountered with your scale after 7 days of delivery must be
resolved through the manufactures warranty.
- We do not
refund return shipping charges.
- Please
include a copy of your invoice and your contact information with
your return.
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Returns should be sent to:
Gorilla Scales
ATTN: Returns
6023 Avenue S Ste 160
Galveston TX 77551
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